15 August 2024

Warehouse Sale 2024 FAQs

Warehouse Sale 2024 FAQs

Don’t miss out on the excitement of our annual Warehouse Sale at our studio! Discover incredible bargains on baby, kids, and adult styles, with prices starting at just $5 and nothing over $60. Original prices can be as high as $100+ for some items. Check out the frequently asked questions and things to note below:

 

Q: When is the sale happening and the opening hours?
A: The Warehouse Sale will be held in two sessions, both from 10am to 5pm:
· Session 1: 22-24 August (Thursday - Saturday)
· Session 2: 29-31 August (Thursday - Saturday)

 

Q: Where is the warehouse sale located at?
A: The studio is located in our office warehouse space at 128 Joo Seng Road #06-02. Please use the passanger lift instead of cargo lifts.

 

 

Q: Will there be enough stocks for both sessions?
A: We are splitting the sale into 2 sessions to prevent overcrowding, so the stocks will also be split!

 

Q: Is there any freebies or special deals?
A: Yes! We’ll have freebies with purchases and special deals and bundles available throughout the event.

 

Q: Where is the nearest MRT station?
A: The nearest MRT station is Tai Seng. It is about 15 mins walk from the MRT station.

 

Q: Do I have to register somewhere before going down?
A: No registration or tickets required, walk-ins are welcomed!

 

Q: Is the sale available online and in stores too?
A: No, the sale is strictly in our studio so it won’t be available online or in stores. 

 

Q: Can I try on the pieces?

A: Yes! Changing rooms are available in the studio. Please keep to trying on 3 pieces each time so that the queue can move swiftly, thank you.

 

Q: What are the sizes available and what is the range of products?
A: We have sizes from newborn to 14Y for kids, as well as sizes for adults ranging from XS to XXL. Products on sale will include our organic and non-organic baby and kids clothes, past CNY, Made for Play and  Resort collections, family tees, as well as a selection of accessories such as lunch bags, socks, caps, blankets and bath capes. You may also find new season items at this event!

 

Q: Will there be restock of items during the sale and will there still be much left on the last day?

A: Yes, we will be restocking items that we still have stocks of throughout the 2 sessions but there are some styles that are down to the last pieces and we won't be able to restock those. Rest assured that we will keep the studio well stocked for both sessions

 

Q: Is parking available?

A: Yes! Parking is available but there is limited parking space within the building. Please avoid parking near the loading/unloading area so that you don't block the trucks. Roadside parking is available outside the building.

 

Q: Which payment method do you offer?
A: Payment by PayNow please! If you plan to use credit card, please note that there will be a 3% surcharge. We do not accept cash.

 

Q: Do I need to bring my own shopping bag?

A: No! We will be giving you a reusable bag with your purchases, limited to one bag per customer.

 

Q: Can I exchange or return the items?
A: We do not allow exchanges or returns for warehouse sale items.


 

Q: Is gift wrapping available at the sale?

A: Yes, gift boxes are available at our usual price of $8 each. Please allow 15-20 mins of waiting time for our team to gift wrap the items for you. 

 

Q: Can I add on personalisation service for items purchased at the sale?

A: We allow personalisation at $20 each for the following products: blankets, soothers, baby sleepsuits and baby hats. We will need a few days to a week to complete the personalisation. You can choose to pick up the personalised item(s) at our shops or have us mail the item to you. Shipping fee is free for orders above $80, otherwise it'll be a flat rate $5.50 for local delivery. We will not offer overseas delivery at the warehouse sale.

 

Q: Can I use a gift card/store credit/coupon code at the warehouse sale?
A: The use of gift card, store credit or coupon codes will not be allowed at the warehouse sale.

 

Q: Can I bring my stroller?

A: Yes, you may but we recommend putting the stroller outside the studio if possible as there's limited space within the studio.

 

Q: Are there nursing rooms?

A: Unfortunately we don't have dedicated nursing rooms. We do have a meeting room which you can use but it has a glass wall so you will need a nursing cover :)

 

If you have questions, please drop us a message on Instagram or via email. See you at the warehouse sale!